Service Contracts

Service Contracts

All service plans include an annual cleaning and thorough inspection by a factory trained, Gray's Heating Oil Heating Service Technician. There is no charge for service calls on all parts covered by each plan, even after regular business hours, provided your heating system is not making heat. Parts and labor on non-covered items will be billed at prevailing rates. Service plans are available for warm-air furnaces, boilers and oil-fired hot water heaters. To be eligible for any of the Local Advantage® Service Protection Plans, our customers must purchase an entire year of fuel oil from Gray's Heating Oil on an automatic delivery basis.

Annual Furnace Tune Up

This once-a-year service helps to assure peak operating efficiency for your heating system. A thorough inspection, adjustment and cleaning as described below will save on oil consumption and offer you peace of mind.

Inspection and Adjustment:
• Blower Belt
• Electrodes
• Burner and Blower Fan
• Heating Controls
• Circulator Coupling
• Oil Burner Pump Strainer
• Electrical Connections

A Gray's Heating Oil technician will inspect and clean your furnace or boiler, flue pipe, and the base of the chimney if needed (where accessible), and will also lubricate all motors and all bearings with oil ports, as well as perform a combustion efficiency test. A copy of our inspection and maintenance report will be left on site.

The Local Advantage® Hot Water Boiler Service Contract

The Local Advantage® Hot Water Boiler Service Contract covers (up to three zones, additional zones can be covered for an additional cost) and includes...

Annual Cleaning and Inspection: This service plan includes an annual cleaning and thorough inspection by a licensed and highly trained Gray's Heating Oil Heating Technician.

24 Hour Emergency Service: There will be no charge for service calls on all covered parts listed below, even after our regular business hours, provided your heating equipment is not making heat. All parts and labor on non-covered items will be billed at existing rates.

Covered Replacement Parts: There will be no charge for labor or parts for replacement of the following as determined by Gray's Heating Oil:

  • Cad Cell
  • Circulator Coupling
  • Electrodes
  • Electrode Leads
  • Single-Action Aquastat
  • Thermostat (24-volt heat only)
  • Oil Burner Coupling
  • Oil Burner Fan
  • Low Water Cut-off (Control only)
  • 30 Lbs Relief Value
  • Tacco Power Head
  • Fire Matic Fuse (TC100)
  • Altimeter Gauge
  • Cad Cell Relay
  • Circulator Relay
  • Barometric Damper (up to 8 inch)
  • Oil Burner Motor
  • Oil Burner Pump
  • Oil Burner Transformer
  • Oil Burner Nozzle
  • Oil Burner Pump Strainer
  • Oil Filter Cartridge (standard)
  • Oil Burner Switch
  • Primary Control
  • Circulator (007 Type)
  • Boiler Gauge
  • Draft Regulator
  • Emergency Switch


There will be no other parts of the furnace, boiler, burner, or heating system covered.

Price of this plan subject to change without notice. Other conditions apply; please contact us for further details.

The Local Advantage® Warm Air Service Plan covers single-zoned warm air furnaces only and includes...

Annual Cleaning and Inspection: This service plan includes an annual cleaning and thorough inspection by a licensed and highly trained Gray's Heating Oil Heating Technician.

24 Hour Emergency Service: There will be no charge for service calls on all covered parts listed below, even after our regular business hours, provided your heating equipment is not making heat. All parts and labor on non-covered items will be billed at existing rates.

Covered Replacement Parts: There will be no charge for labor or parts for replacement of the following as determined by Gray's Heating Oil:

  • Air Filters
  • Cad Cell
  • Electrode Leads
  • Thermostat (24-volt heat only)
  • Fan Limit Control
  • Oil Burner Coupling
  • Oil Burner Fan
  • Fire Matic Fuse (TC 100)
  • Oil Burner Switch
  • Barometric Damper (up to 8 inch)
  • Oil Burner Motor
  • Oil Burner Pump
  • Oil Burner Transformer
  • Oil Burner Nozzle
  • Oil Burner Pump Strainer
  • Oil Filter Cartridge (standard)
  • Primary Control
  • Blower Motor (1/3 horse power only)
  • Blower V-Belt

There will be no other parts of the furnace, boiler, burner, or heating system covered.

Price of this plan subject to change without notice. Other conditions apply; please contact us for further details.

The Local Advantage® Water Heater Service Contract

The Local Advantage® Water Heater Service Contract is designed for customers who have oil-fired hot-water heaters (excludes Monitor and Toyotomi water heaters) and includes...

Annual Cleaning and Inspection: This service plan includes an annual cleaning and thorough inspection by a licensed and highly trained Gray's Heating Oil Heating Technician.

24 Hour Emergency Service: There will be no charge for service calls on all covered parts listed below, even after our regular business hours, provided your heating equipment is not making heat. All parts and labor on non-covered items will be billed at existing rates.

Covered Replacement Parts: There will be no charge for labor or parts for replacement of the following as determined by Gray's Heating Oil:

  • Cad Cell
  • Electrode Leads
  • Single-Action Aquastat
  • Thermostat (24-volt heat only)
  • Oil Burner Coupling
  • Oil Burner Fan
  • Fire Matic Fuse (TC 100)
  • Oil Burner Switch
  • Oil Burner Motor
  • Oil Burner Pump
  • Oil Burner Transformer
  • Oil Burner Nozzle
  • Oil Burner Pump Strainer
  • Oil Filter Cartridge (standard)
  • Primary Control
  • Barometric Damper (up to 8 inch)

There will be no other parts of the furnace, boiler, burner, or heating system covered. Please see conditions for these plans. This Plan excludes Monitor and Toyo Tomni hot-water heaters.

Price of this plan subject to change without notice. Other conditions apply; please contact us for further details.